5/5
Dr. Jacky Shum,
BOH (Dental Science), GradDipDent
Dentist
💡Tap anywhere to close
What is D/S Personality Style?
This DiSC personality style combines Dominant and Steady traits. A dentist with this style balances efficient, results-focused care with a gentle, patient manner. Ideal if you prefer clear direction while maintaining a comfortable, unhurried pace.
Perfect for patients who:
- Want clear treatment plans delivered with patience
- Prefer efficient yet unhurried appointments
- Appreciate direct communication with a gentle touch
You’ll appreciate this dentist’s:
- Clear, calming communication style
- Efficient yet thorough approach
- Ability to be both direct and reassuring
- Ability to explain complex procedures in an approachable way
- Careful attention to both technical details and patient comfort
- Engaging yet methodical treatment style
Female Practitioner
Shop 10/9-11 Burpengary Rd, Burpengary QLD 4505
(07) 3067 2325
Accepting New Patients
Featured Review
5.0
”
Beyond Dental are by far the best dentist I’ve ever visited. Dr Jacky went above and beyond to help me with my smile before my wedding. Every person I’ve had contact with at the practice have been 10/10 amazing. I have felt so comfortable through the process and I’m happy to say I’ve finally found a dentist I’ll be happy to regularly attend. Read all reviews.
Meg P
November 23, 2024
🏆 Highly Recommended
100% of patients gave Dr. Jacky 5 stars.
⏱️ Short Wait Times
99% of patients waited less than 30 minutes.
🏥 Preferred Providers
nib dental, Suncorp, AIA, Frank (15+) View full list
Book Appointment with Dr. Jacky
Schedule your visit with Dr. Jacky Shum using our online booking system. Select your treatment, choose Dr. Jacky as your dentist, and pick a time that works for you. You can also book by phone at (07) 3067 2325.
💡We confirm appointments via SMS and email. If you need an emergency appointment, please call our clinic directly.
💡 Meet the Practitioner
About Dr. Jacky
Dr Jacky Shum is known for her meticulous approach to crafting natural-looking crowns, veneers, and implants ensuring every restoration looks natural and lasts. She simplifies complex treatments, offering clear, tailored guidance that empowers patients to make confident choices. Her meticulous attention to detail and patient-first approach make her a trusted dentist in Burpengary.
✨ Read Dr. Jacky's full bio
Dr. Jacky provides the highest quality of dentistry in a welcoming and non-judgmental environment. She takes the time to listen and creates a calm, supportive space where you can feel comfortable asking questions and understanding each step of your care.
Many of my patients come to me with stories of dental anxiety or past uncomfortable experiences. Before we start any treatment, I take the time to understand your specific concerns. Together, we’ll talk through what to expect, and I’ll explain each step clearly, so you can feel confident and prepared.
Dr. Jacky particularly enjoys general dentistry, with a special interest in crown and veneer work, smile makeovers, and straightening teeth using orthodontics.
Outside of her professional life, Dr. Jacky enjoys gardening, exploring new varieties of vegetables and flowers, traveling overseas, and engaging in interior design.
Languages
English
Education
Bachelor of Oral Health in Dental Science. Graduate Diploma of Dentistry, 2011 (Griffith University).
14 years in dentistry
AHPRA number
DEN0001659446
Professional Profiles
Photos & Videos
Invisalign Explained in 20 Seconds | Clear Braces Alternative | Dr. Jacky
Dr. Jacky explains how Invisalign clear aligners work to straighten teeth. This quick overview covers the basics of clear aligner treatment, helping you understand this modern orthodontic option.
Dental Veneers a 20-Second Guide | Transform Your Smile Fast | Dr. Jacky
Dr. Jacky explains what dental veneers are and how they work. Learn how these custom-made porcelain shells can address damaged, stained, or uneven teeth to create natural-looking results.
Care Style & Approach
Dr. Jacky has a D/S style of care, combining efficient family dentistry with a warm, supportive approach. This makes her particularly effective with children and anxious patients.
What to Expect at Your Visit
- Time to discuss your concerns without feeling rushed
- Clear explanations of orthodontic and cosmetic treatments
- Family-friendly approach that works for all ages
- Support for overcoming previous dental anxieties
✨ Show More
How This Helps Your Dental Care
When you visit Dr. Jacky, you’ll find she:
- Creates a judgment-free space for discussing dental concerns
- Makes orthodontic treatment plans easy to understand
- Adapts her approach for children and adults alike
- Takes time to help anxious patients feel comfortable
Is This Style Right for You?
This approach works well if you:
- Want dental care that suits the whole family
- Need help overcoming dental anxiety
- Prefer clear explanations without feeling rushed
- Value both efficiency and personal attention
Dental Treatments & Procedures
Interests
Restorative & Aesthetic Dental Care, Orthodontics, General Dentistry
Procedures
Implants, Crowns, Veneers, Smile Makeovers, Clear Aligners
General Dentistry
Diagnosis, prevention, and treatment of common dental conditions through routine care and restorative procedures.
- Dental Examinations and Check-ups
- Digital X-rays and Imaging
- Dental Fillings
- Tooth Extractions
- Emergency Dental Care
🔔 View Details
Diagnostic
Oral Examination, Digital X-rays, 3D Scanning, Oral Cancer Screening
Initial assessment and monitoring of oral health through visual examination and imaging
Preventive
Professional Cleaning, Fluoride Treatment, Dental Sealants, Oral Hygiene Education
Procedures to prevent dental disease and maintain oral health
Emergency
Acute Pain Management, Trauma Treatment, Emergency Extractions, Temporary Restorations
Immediate care for dental injuries, infections, and severe pain
Basic Restorative
Tooth-Coloured Fillings, Simple Extractions, Night Guards, Sensitivity Treatment
Treatment of basic dental issues and protection of teeth
Restorative Dentistry
Repair and replacement of damaged teeth using artificial materials to restore function and appearance.
- Dental Crowns
- Dental Bridges
- Inlays/Onlays
- Root Canal Treatment
- Dental Implant Restorations
🔔 View Details
Single Crowns
Porcelain Crowns, Metal Crowns, Ceramic Crowns, Zirconia Crowns
Custom-made caps that cover damaged teeth to restore shape and function
Crown Preparation
Digital Scanning, Temporary Crowns, Core Build-up, Post and Core
Procedures required before permanent crown placement
Crown Maintenance
Crown Repair, Crown Recementation, Crown Adjustment
Ongoing care and maintenance of dental crowns
Fixed Bridges
Traditional Bridges, Cantilever Bridges, Maryland Bridges
Replacement of missing teeth using adjacent teeth as support
Bridge Components
Bridge Pontics, Bridge Retainers, Bridge Attachments
Individual parts that make up a dental bridge
Bridge Care
Bridge Cleaning, Bridge Repair, Bridge Adjustment
Maintenance procedures for dental bridges
Orthodontics
Specialised procedures for correction of tooth position and jaw relationships using removable or fixed orthodontic appliances.
- Clear Aligners
- Traditional Braces
- Retainers
- Bite Correction
- Orthodontic Assessment
🔔 View Details
Clear Aligners
Invisalign Treatment, Clear Aligner Planning, Digital Scanning, Progress Monitoring
Custom-made clear plastic aligners for gradual teeth straightening
Traditional Braces
Metal Braces, Ceramic Braces, Lingual Braces, Wire Adjustments
Fixed appliances for precise teeth movement and bite correction
Early Treatment
Growth Assessment, Space Maintainers, Habit-Breaking Appliances, Preventive Orthodontics
Early intervention to guide jaw growth and tooth eruption
Retention
Fixed Retainers, Removable Retainers, Retainer Adjustments, Long-term Monitoring
Post-treatment maintenance to prevent tooth movement
Cosmetic Dentistry
Improving the appearance of teeth and smile using treatments that address discolouration, uneven shapes, or gaps.
- Teeth Whitening
- Porcelain Veneers
- Dental Bonding
- Smile Design
- Inlays and Onlays
🔔 View Details
Whitening
In-Chair Whitening, Take-Home Kits, Internal Bleaching, Topical Remineralisation
Procedures to improve tooth color and brightness including in-chair fluoride treatment,
Veneers
Porcelain Veneers, Composite Veneers, Minimal-Prep Veneers
Thin shells to cover front tooth surfaces for aesthetic improvement
Bonding
Direct Composite Bonding, Gap Closure, Chip Repair
Addition of tooth-coloured material to repair or enhance teeth
Smile Design
Digital Smile Design, Mock-up Trials, Combination Treatments
Comprehensive planning for complete smile enhancement
Inlays and Onlays
Indirect Restorations
Restorations for teeth with moderate decay, preserving more tooth structure.
Dental Insurance & Health Fund Benefits
Beyond Dental Care is a preferred provider with major health funds including nib dental. We offer higher rebates through our dental insurance partnerships, helping reduce your out-of-pocket costs for eligible treatments.
APIA Insurance for Retirees
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
Australian Unity Health
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
AAMI Health Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
AIA Health Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
🏥 See All Preferred Health Funds
CBHS Health Cover
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
Frank Health Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
GMHBA Health Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
ING Health Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
Peoplecare Health Insurance
Last Claim Date: 30 June 2025
Benefits Reset: 1 July 2025
HCi Health Care Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
nib Private Health Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
Australian Seniors Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
Qantas Health Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
Real Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
Priceline Health Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
Suncorp Insurance
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
IMAN Australian Health Plans
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
(TUH) Teachers Union Health Fund
Use By Date: 31 December 2025
Benefits Reset: 1 January 2026
(GU Health) Corporate Health Insurance
Last Claim: 1 Day Before Anniversary
Reset Date: Policy Anniversary
We accept all health funds. Your coverage is welcome here, regardless of provider.
Areas We Serve
Burpengary, QLD 4505
Morayfield, QLD 4506
Caboolture, QLD 4510
Deception Bay, QLD 4508
Narangba, QLD 4504
North Lakes, QLD 4509
Serving communities around Burpengary. View all locations.
Frequently Asked Questions
Common questions about appointments, treatments, and services with Dr. Jacky at Beyond Dental Care Burpengary.
General Dentistry FAQs
What general dental services does Dr. Jacky provide in Burpengary?
Dr. Jacky offers general dental services, including check-ups, cleanings, fillings, and extractions, at Beyond Dental Care in Burpengary. These treatments help maintain oral health and prevent dental issues.
How often should I schedule a dental check-up with Dr. Jacky?
It is recommended to schedule a dental check-up with Dr. Jacky every six months to monitor oral health and catch any issues early.
What should I expect during my first visit with Dr. Jacky?
During your first visit, Dr. Jacky will perform a thorough oral examination, review your dental history, and discuss any concerns or treatment options.
Does Dr. Jacky accept new patients for general dental care in Burpengary?
Yes, Dr. Jacky is accepting new patients in Burpengary, including residents from nearby areas like Burpengary East, Morayfield, and Caboolture.
How can I book an appointment with Dr. Jacky Shum?
You can book an appointment with Dr. Jacky online, call our clinic at (07) 3067 2325, or use the “Text Us” widget to leave your details for a callback. She sees patients Monday through Wednesday 8 AM to 5 PM, Thursday 8:30 AM to 6 PM, Friday 8 AM to 5 PM. Weekend appointments are unavailable.
Insurance and Payment FAQs
Which health funds is Dr. Jacky a preferred provider for?
Beyond Dental Care is a preferred provider for over 15 health funds, including nib dental, Suncorp, GMHBA, APIA, and more. When you book an appointment with Dr. Jacky, you’ll receive higher rebates if you’re with one of our preferred health funds. Visit our insurance section for a full list and rebate details.
Does Dr. Jacky accept all private health funds?
Yes, you can use any private health fund for your appointments with Dr. Jacky, even if they are not listed as preferred providers.
What payment options are available for dental treatments?
Beyond Dental Care offers ZIP Pay, Afterpay, TLC, and SuperCare payment plans for your dental treatment.
Can I use my health fund benefits for cosmetic procedures?
Eligibility for cosmetic procedures depends on your health fund and policy. Contact your provider to confirm coverage for treatments like veneers or teeth whitening.
How do I claim dental rebates at the clinic?
Bring your health fund card to your appointment with Dr. Jacky. We process claims instantly using HICAPS for fast and seamless rebates.
Orthodontics FAQs
What orthodontic treatments does Dr. Jacky Shum offer?
Dr. Jacky provides orthodontic treatments, including clear aligners, traditional braces, retainers, and bite correction, tailored to improve teeth alignment and bite functionality.
How long does clear aligner treatment take?
Clear aligner treatment typically takes 3–6 months for mild cases, 9–12 months for moderate cases, and up to 18 months for complex cases. Treatment time depends on the severity of alignment issues.
What is the cost of orthodontic treatment?
Orthodontic treatment costs vary. Clear aligners start at around $20 per week, while traditional braces have different pricing based on treatment length and complexity. Contact our Burpengary clinic for detailed pricing options.
How often are appointments needed for orthodontic treatment?
Orthodontic appointments with Dr. Jacky are scheduled every 3–6 months for mild cases, 9–12 months for moderate cases, and up to 18 months for complex cases. Treatment time depends on the severity of alignment issues.
Does Dr. Jacky treat adult orthodontic cases?
Dr. Jacky provides orthodontic treatment for patients of all ages at Beyond Dental Care Burpengary. Adult orthodontic treatment includes both clear aligners and traditional braces.
Your Smile
& Experience
We understand that the way dental treatment is perceived depends on previous experience. We recognise that many people experience dental fear due to poor dentist behaviour, treatment, or communication. We know that the only way to overcome this is to have an experience that truly delights you. We take the time to get to know and understand you and to allow you to get to know and trust us. Trust and mutual understanding are paramount to your experience.
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