Our Brisbane Dental Team

Sarah brings to Beyond Dental Care nearly two decades of experience in operations, client services, business development and general management from the healthcare, construction and property industries.

She’s a passionate ‘people person’ who strives to build and facilitate excellence in all areas of our team with a hands-on, sleeves-rolled-up approach.

Sarah loves being busy and working in a fast-paced environment. She highly values continuing education and is currently studying for her Master of Business Administration, which helps facilitate our differentiated approach.

When she isn’t working, studying or napping, Sarah loves spending time with her partner Steve, their six kids and two dogs. In her spare time, you can find her at karaoke, dancing (badly but enthusiastically) in her kitchen, trying to keep her beloved plants alive (with limited success), and dreaming about Christmas.

Jen serves as the clinical manager for our dental practice, overseeing the coordination and management of clinical operations. In this role, she manages the daily workflow of clinical activities, supervises clinical support staff including dental assistants and hygienists, and maintains compliance with all relevant health regulations and safety protocols. Jen coordinates scheduling across multiple practitioners, manages clinical equipment and supply inventory.

Her responsibilities extend to staff development and training, where she facilitates ongoing education for clinical team members on updated procedures, equipment use, and regulatory requirements. Jen also handles the administrative aspects of clinical care, including patient record management, insurance coordination, and quality assurance monitoring. She serves as a key liaison between the clinical and administrative functions of the practice, ensuring smooth operations while maintaining professional standards. Her role supports the operational framework that enables clinical staff to deliver dental care in accordance with established protocols and regulatory requirements.

Lisa serves as the operations coordinator for our dental practice, managing the administrative and logistical functions that support daily practice operations. In this role, she coordinates patient scheduling and appointment management, handles patient registration and insurance verification processes, and oversees front desk operations including reception duties and patient communications. Lisa manages the administrative workflow between different departments, coordinates supply ordering and inventory management for office supplies, and maintains patient records and correspondence systems.

Her responsibilities include processing payments and managing accounts receivable, assisting with insurance claims coordination, and handling billing inquiries from patients. Lisa also coordinates facility management tasks including equipment maintenance scheduling, vendor relationships, and general office administration. She maintains practice databases, generates administrative reports, and supports human resources functions such as staff scheduling coordination. Lisa serves as a central point for practice communications and helps ensure that administrative processes operate efficiently to support the overall function of the dental practice.

As your Practice Manager at Beyond Dental Care in Burpengary and Sandstone Point, Brooke makes sure your dental experience is exceptional from the moment you reach out to us. See why Brooke has been nominated for Employee of the Year.

Need to understand your treatment options? Brooke sits down with you to explain everything clearly. Concerned about fitting dental care into your budget? She’ll help you explore payment solutions that work for you. Running late or need to reschedule? Brooke makes it stress-free.

She leads our team with a simple philosophy – every patient deserves to feel heard and understood. For Brooke, dental care is about the person, not just the procedure. She makes sure you’re comfortable sharing your concerns, asking questions, and making decisions about your dental health. She believes in treating you like family, because that’s exactly what you are to us at Beyond Dental Care.

Margot started her dental career 26 years ago in Sydney as a dental assistant, where she completed her Certificate III in Dental Assisting and Certificate IV in Dental Radiography. Over the years, she’s grown through every role in the practice – from chairside assisting and reception to treatment coordination and now practice management.

In 2004, she spent two years working across London in private practices, government clinics, and hospitals, gaining experience across all areas of dentistry. She also volunteered in West Timor, delivering much-needed dental care to remote village communities.

Margot has an interest in orthodontics, complex TMD treatment, sleep-disordered breathing, early intervention orthodontics, full mouth rehabilitation, and cosmetic crown and bridge work. She believes in taking a holistic approach to oral health as part of overall wellbeing. Her additional studies in kinesiology and diploma in remedial massage bring a unique understanding of how oral health connects to the whole body.

What drives Margot most is helping patients understand their treatment and overall oral health through education. She finds her work most rewarding when supporting chronic pain patients and cosmetic cases, seeing the life-changing effects that quality dental care can have. Read our full interview with Margot to learn more about her approach to patient care.

Outside of work, she loves to travel, enjoys live music, socializes with friends, and relaxes at home with her two cats.

Step into the dynamic world of Sarah, a marketer who illuminates Beyond Dental Care with her talent and passion. With a heart overflowing with gold and a love for all things creative, Sarah has been making an indelible mark on the marketing world for over ten years. She creates her campaigns with a masterful touch, combining impact and inclusiveness, as she welcomes children and families into the world of dental care.

At Beyond Dental Care, Sarah holds the reins and crafts marketing strategies with style. From harnessing the power of social media and engaging with the local community, she knows how to reach children and families with a touch of warmth and invitation. And when it comes to deciphering data, Sarah transforms numbers into insightful gems that drive her campaigns forward with purpose.

When she’s not sharing her knowledge of dental care, you can find Sarah at the gym, out in nature and enjoying precious family time with her husband and two children.

Sarah stands tall shining her warmth, expertise, and enthusiasm for dental care upon Beyond Dental Care. She’s a valuable asset and a treasured member of the Beyond Dental Care team.

Languages: English, Tagalog (Filipino)

Dominic is the Client Services Manager at Beyond Dental Care, based at our Hamilton location. His background isn’t in dentistry—but that’s what makes his role so effective. With formal training in Creative Industries and Business Studies, Dominic brings a fresh perspective focused on clarity, empathy, and experience.

Years in hospitality taught him how to listen closely, manage pressure, and guide people through unfamiliar situations with ease. For many patients, especially those visiting a new clinic or returning after years away, Dominic is often the first face they see—and the reason they feel at ease before they’ve even sat down.

He understands that dental visits aren’t easy for everyone. That’s why his focus is always on tone, timing, and making each interaction feel respectful and personal. Whether it’s helping a patient navigate payment options, understand a treatment plan, or simply feel welcome, Dominic’s strength is in how he makes people feel understood.

When he’s not at the desk, you’ll likely find him outdoors—either on a long bushwalk or in the middle of a team skirmish match, switching off and recharging.