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At Beyond Dental Care, we’re committed to providing exceptional care using advanced techniques and technology. For more complex or high-value treatments, we dedicate significant time and resources to ensuring your experience is seamless and personalised.
High-Value Treatment Deposit Policy
Updated 16 Apr 2025
A PDF version of this Policy is available for your convenience.
What You Need to Know:
To help us reserve your treatment time and prepare for your care, a non-refundable deposit is required for treatment plans valued at $2,000 or more.
1.
A deposit is required to secure your first treatment appointment. Your dentist will advise you of the deposit required based on your upcoming treatment.
2.
This deposit will be credited toward your overall treatment cost.
3.
Your appointment is only confirmed once the deposit is received.
4.
The deposit is non-refundable, unless Beyond Dental Care cancels or reschedules your appointment and no suitable alternative can be arranged.
5.
If you need to reschedule and provide at least 48 hours’ notice, your deposit will simply transfer to your new appointment.
6.
If you cancel with less than 48 hours’ notice, or don’t attend your appointment, the deposit will be forfeited.
We appreciate your understanding and cooperation. This policy helps us deliver the highest standard of care to every patient, every time. If you have any questions or need to make a payment, please select your clinic location to find the appropriate contact information.
Policy Framework Notice
The Beyond Dental Care High-Value Treatment Deposit Policy and Appointment & Cancellation Policy operate together to uphold the integrity and efficiency of our clinical scheduling. The Deposit Policy applies to complex treatments where additional resources and planning are required, while the Cancellation Policy ensures fairness and accountability for all appointment bookings. These policies are part of our broader commitment to:
- Quality and continuity of care
- Efficient clinic operations
- Respect for clinician and patient time
- Fair financial practices
They should be read in conjunction, as the conditions of one may reinforce or extend the other depending on the nature of the treatment booked.
This policy is reviewed annually to ensure it continues to meet the needs of our diverse community and reflects current best practices in inclusive healthcare delivery.
Policy Management
- Last Updated: April 2025
- Next Review Date: April 2026
- Policy Owner: Practice Manager
- Document Version: 1.0
Your Smile
& Experience
We understand that the way dental treatment is perceived depends on previous experience. We recognise that many people experience dental fear due to poor dentist behaviour, treatment, or communication. We know that the only way to overcome this is to have an experience that truly delights you. We take the time to get to know and understand you and to allow you to get to know and trust us. Trust and mutual understanding are paramount to your experience.
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We offer 4 modern dental clinics across Brisbane and Moreton Bay, welcoming new patients for general, cosmetic, and emergency care. Each clinic is easily accessible, with free onsite parking, clear service options, and flexible booking available online or by phone — so your visit feels simple from the start.
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Hamilton & Ascot
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Hamilton Dentist, QLD 4007
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Albion, QLD 4010
∼7 min
Bowen Hills, QLD 4006
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Clayfield, QLD 4011
∼9 min
Brighton & Sandgate
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Brighton Dentist, QLD 4017
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Sandgate, QLD 4017
∼5 min
Deagon, QLD 4017
∼8 min
Bracken Ridge, QLD 4017
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Shorncliffe, QLD 4017
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Bald Hills, QLD 4036
∼9 min
Burpengary & Burpengary East
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Burpengary Dentist, QLD 4505
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North Lakes, QLD 4509
∼14 min
Deception Bay, QLD 4508
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Morayfield, QLD 4506
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Caboolture, QLD 4510
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Sandstone Point & Bribie Island
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Sandstone Point Dentist, QLD 4511
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Bongaree, QLD 4507
∼9 min
Banksia Beach, QLD 4507
∼11 min
Beachmere, QLD 4510
∼18 min
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Beyond Dental Care
Hamilton, Brisbane
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14/39 Hercules St, Hamilton QLD 4007
(07) 3268 2116
Beyond Dental Care
Burpengary
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Shop 10/9-11 Burpengary Rd, Burpengary QLD 4505
(07) 3067 2325
Beyond Dental Care
Sandstone Point
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Shop 9/204-208 Bestmann Rd E, Sandstone Point QLD 4511
(07) 5429 5628
Beyond Dental Care
Brighton, Brisbane
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54 North Rd, Brighton QLD 4017
(07) 3869 4555
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