Skip to main content
At Beyond Dental Care, we are committed to upholding the highest ethical standards in dentistry. Our Ethics Policy guides our professional conduct while ensuring exceptional patient care in accordance with the Dental Board of Australia and Australian Dental Association guidelines. This policy reflects our dedication to integrity, transparency, and professional excellence in dental healthcare.
Ethics Policy
Updated 07 Nov 2024
Document Integration Notice
This Ethics Policy functions as part of our broader commitment to healthcare excellence and should be read together with the Beyond Dental Care Charter of Healthcare Rights. The Charter outlines fundamental patient rights and establishes the foundation for effective healthcare partnerships. While this Ethics Policy details our professional standards and practices, the Charter specifically focuses on patient rights, safety, and quality care principles. Together, these documents ensure comprehensive understanding of both patient rights and our professional obligations.
Core Ethical Principles
These principles form the foundation of our practice, ensuring every patient receives care that prioritises their wellbeing, respects their privacy, and maintains the highest professional standards. From informed consent to confidentiality, these principles shape every aspect of our patient care.
1. Patient Welfare
- Prioritise patient health and safety above all
- Provide evidence-based treatment recommendations
- Consider patient’s overall wellbeing in treatment planning
- Ensure appropriate pain management and comfort
- Maintain emergency protocols for patient safety
2. Professional Competence
- Practice within defined scope of expertise
- Maintain current professional registrations
- Engage in continuous professional development
- Implement peer review processes
- Establish clear referral protocols for specialised care
3. Informed Consent
- Provide comprehensive treatment explanations
- Discuss all viable treatment alternatives
- Explain associated risks and benefits
- Document consent processes thoroughly
- Respect patient autonomy in decision-making
4. Confidentiality
- Implement robust data protection measures
- Secure storage of patient records
- Train staff in privacy protocols
- Regular privacy audits
- Clear procedures for information sharing
Clinical and Professional Standards
Quality dental care requires more than just technical skills. Our standards cover everything from maintaining state-of-the-art equipment to ensuring our team’s continuous professional development. These standards guarantee that you receive modern, evidence-based treatments in a safe and professional environment.
1. Quality Assurance Protocols
- Regular equipment maintenance and calibration
- Infection control compliance audits
- Staff competency assessments
- Treatment outcome monitoring
- Patient feedback integration
2. Record Management
- Comprehensive clinical documentation
- Secure digital record systems
- Regular backup protocols
- Clear documentation standards
- Timely record updates
3. Financial Ethics
- Transparent fee structures
- Clear payment policies
- Detailed treatment costings
- No hidden charges
- Flexible payment options
- Regular fee schedule reviews
4. Staff Development
- Ongoing professional education
- Ethics training programs
- Clinical skills enhancement
- Cultural competency training
- Leadership development
Professional Relationships
Dentistry is a collaborative field. We maintain strong professional relationships within our team and with specialist providers to ensure comprehensive care for our patients. This network of expertise means you have access to the best possible care for your specific needs.
1. Interdisciplinary Collaboration
- Respectful professional relationships
- Clear referral protocols
- Effective communication channels
- Collaborative care planning
- Professional courtesy
2. Team Dynamics
- Respectful workplace culture
- Clear role definitions
- Regular team meetings
- Open communication channels
- Conflict resolution procedures
3. External Relationships
- Ethical supplier partnerships
- Professional network maintenance
- Community engagement
- Industry association participation
- Educational institution collaboration
Patient Rights and Responsibilities
We believe in empowered patients. This section outlines what you can expect from us and how we can work together for the best outcomes. From treatment planning to handling concerns, we ensure your voice is heard and respected throughout your dental journey.
1. Patient Access
- Clear appointment systems
- Emergency care protocols
- After-hours support
- Disability access provisions
- Language support services
2. Treatment Planning
- Evidence-based approaches
- Patient-centred decisions
- Regular treatment reviews
- Clear progress monitoring
- Flexible treatment adjustments
3. Complaint Management
- Transparent grievance procedures
- Timely response protocols
- Fair resolution processes
- Documentation requirements
- Continuous improvement from feedback
Environmental and Social Responsibility
Our commitment extends beyond the dental chair. We recognise our role in the broader community and environment. Through sustainable practices and community engagement, we strive to make a positive impact while providing exceptional dental care.
1. Sustainability Practices
- Waste management protocols
- Energy efficiency measures
- Digital technology adoption
- Eco-friendly supplies
- Recycling programs
2. Community Engagement
- Public health education
- Community outreach programs
- Health awareness initiatives
- Professional mentorship
- Local community support
Policy Implementation and Review
Ethics isn’t just about having rules—it’s about living them. We regularly review and update our policies to ensure they reflect current best practices and maintain the highest standards of ethical care.
1. Compliance Monitoring
- Regular policy reviews
- Staff compliance checks
- Audit procedures
- Performance indicators
- Improvement strategies
2. Reporting Mechanisms
- Clear reporting channels
- Whistleblower protection
- Anonymous feedback options
- Regular staff surveys
- Incident reporting procedures
This Ethics Policy is a living document that reflects Beyond Dental Care’s commitment to exceptional dental care and professional integrity. Regular reviews and updates ensure our practices continue to meet the highest ethical standards in dentistry.
- Last Updated: 07 November 2024
- Review Due: 07 November 2025
Your Smile
& Experience
We understand that the way dental treatment is perceived depends on previous experience. We recognise that many people experience dental fear due to poor dentist behaviour, treatment, or communication. We know that the only way to overcome this is to have an experience that truly delights you. We take the time to get to know and understand you and to allow you to get to know and trust us. Trust and mutual understanding are paramount to your experience.
find dentists, locations, pricing. anything!
Something in Particular?
Trending
Oral Health Specials
Your smile deserves something special. Explore our exclusive dental offers, updated regularly.
Don’t miss out. Take advantage today!
New Location!
Hamilton Practice
Our Portside Wharf location offers more than premium dental care – it provides an environment where excellence meets comfort.
Burpengary Practice
Creating a calm, relaxing and judgement-free environment was paramount when designing the patient experience at our Burpengary practice.
Sandstone Point Practice
Sandstone Point is not your traditional dental practice. Our recent renovation and expansion has allowed us to reimagine our patient experience.
