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2024 Australian dental insurance benefits reset calendar showing key dates and maximisation tips

As an Australian with private health insurance, understanding when your dental benefits reset is crucial for maximising your coverage and maintaining optimal oral health. This comprehensive guide will walk you through everything you need to know about dental benefit resets, from common reset dates to expert tips on making the most of your extras cover.

Key Takeaways
  • As of June 2024, over 14.8 million Australians1 (54.5% of the population) had general treatment cover including dental benefits.
  • Dental benefits accounted for $901.2 million in claims2 during the June 2024 quarter, the largest category of general treatment benefits.
  • Most Australian health funds reset dental benefits on January 1st each year
  • Some funds reset on July 1st or on your policy anniversary date
  • Unused benefits typically don’t roll over, so it’s important to use them before they expire
  • Understanding your specific policy’s limits, sub-limits, and waiting periods is crucial
  • Strategic planning of dental appointments can help you maximise your benefits

The majority of Australian health funds reset their dental benefits at the start of the calendar year. However, there are exceptions:

  • January 1st (Calendar Year): Most major funds, including Medibank, Bupa, HCF, NIB, Australian Unity, and GMHBA.
  • July 1st (Financial Year): Some funds like AHM, Defence Health, and Navy Health.
  • Policy Anniversary: A few funds such as Queensland Country Health Fund and Hunter Health.
January 1st, 2025

We accept all health funds. Your coverage is welcome here, regardless of provider.

As a preferred provider, we can offer higher rebates and potentially lower out-of-pocket costs for eligible treatments.

Updated 15 Oct 2024
Preferred Provider

APIA Insurance for Retirees

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Australian Unity Health

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

AAMI Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

AIA Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

CBHS Health Cover

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Frank Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

GMHBA Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

ING Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

HCF Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

HCi Health Care Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Union Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Australian Seniors Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

nib Private Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Australian Seniors Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Qantas Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Real Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Priceline Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

Suncorp Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

IMAN Australian Health Plans

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Preferred Provider

(TUH) Teachers Union Health Fund

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

ACA Health Benefits Fund

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Budget Direct

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Bupa

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

CBHS Corporate

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

CUA Health

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Doctor's Health Fund

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Emergency Services Health

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

HBF Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Health Partners

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

HIF Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Latrobe Health Services Fund

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Medibank Private Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Mildura Health Fund

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Nurses & Midwives Health

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Phoenix Health Fund

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Police Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

(RT Health) Railway & Transport Fund

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

RBHS Reserve Bank Health Society

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

St Lukes Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Teachers Health

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

UniHealth Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Westfund Health Insurance

Use By Date: 31 December 2024

Benefits Reset: 1 January 2025

Why do most health funds reset dental benefits on January 1st?

January 1st marks the start of the calendar year, which many health funds use to align their benefit periods for simplicity and consistency.

What happens to my unused dental benefits on December 31st, 2024?

Typically, any unused benefits expire at midnight on December 31st. They do not roll over to the new year.

Can I use my 2025 benefits for treatments received in late December 2024?

No, benefits are usually applied based on the date of treatment. Treatments received in December 2024 will be covered by 2024 benefits, even if you claim in January 2025.

Do my waiting periods reset on January 1st, 2025?

No, waiting periods don’t reset annually. Once you’ve served a waiting period for a particular service, you don’t need to serve it again unless you upgrade your cover or switch to a new fund with higher benefits.

What is a waiting period, and how does it affect my dental benefits?

A waiting period is the amount of time you need to wait after joining or upgrading your health insurance before you can claim benefits for specific services. For dental benefits:

  • General dental (like check-ups and cleanings) usually has a 2-month waiting period.
  • Major dental (like crowns or bridges) often has a 12-month waiting period.

Waiting periods are typically only served once when you first join or upgrade. They don’t reset annually with your benefits.

If I join a fund with January 1st resets mid-year, when will my first reset occur?

Your first reset will occur on the following January 1st. You’ll have full annual benefits for the partial year when you join.

  • Plan Your December Appointments: Schedule any outstanding dental work for early to mid-December to ensure you use any remaining 2024 benefits.
  • Book Early for January: Many people rush to use their new benefits in January. Book your appointments in advance to secure preferred times.
  • Spread Major Treatments: If you need extensive dental work, consider starting treatment in late December and completing it in early January to potentially use two years’ worth of benefits.
  • Use the Holiday Period Wisely: The holiday season often offers more flexible schedules. Use this time to fit in dental appointments and maximise your 2024 benefits.
  • Review Your Coverage in November: Take time in November to review your current benefits usage and plan for both the December rush and the upcoming reset.
  • Consider End-of-Year Deals: We often run special promotions, including potential end-of-year deals. Visit our Exclusive Offers page to see current discounts and promotions for your dental treatments.
  • Set New Year Health Goals: Use the January 1st reset as motivation to set dental health goals for the new year and plan your treatments accordingly.
  • Coordinate Family Treatments: If you have family cover, coordinate appointments for all family members to efficiently use shared benefits before and after the reset.
  • Check for Loyalty Bonuses: Some funds increase annual limits for long-term members. Check if you’re eligible for higher limits in the new calendar year.
  • Understand Rollover Options: A few funds offer limited rollover of unused extras benefits. Check if your fund offers this and how it applies to dental benefits in the new year.
01 July 2025

We accept all health funds. Your coverage is welcome here, regardless of provider.

As a preferred provider, we can offer higher rebates and potentially lower out-of-pocket costs for eligible treatments.

Updated 17 Oct 2024
Preferred Provider

Peoplecare Health Insurance

Last Claim Date: 30 June 2025

Benefits Reset: 1 July 2025

Navy Health

Last Claim Date: 30 June 2025

Benefits Reset: 1 July 2025

Onemedifund

Last Claim Date: 30 June 2025

Benefits Reset: 1 July 2025

Defence Health

Last Claim Date: 30 June 2025

Benefits Reset: 1 July 2025

AHM Health Insurance

Last Claim Date: 30 June 2025

Benefits Reset: 1 July 2025

Why do some health funds reset dental benefits on July 1st?

July 1st marks the beginning of the Australian financial year. Some health funds align their benefit resets with this date for administrative and budgeting purposes.

What happens to my unused dental benefits on June 30th?

Typically, any unused benefits expire at midnight on June 30th. They do not roll over to the new financial year.

Can I use my new financial year's benefits for treatments received in June?

No, benefits are usually applied based on the date of treatment. Treatments received in June will be covered by that financial year’s benefits, even if you claim in July.

Do my waiting periods reset on July 1st?

No, waiting periods are typically only served once when you first join or upgrade your cover. They don’t reset annually.

If I switch to a July 1st reset fund mid-year, when will my benefits reset?

If you switch to Peoplecare (or another fund with a July 1st reset) mid-year, your first benefit reset will typically occur on the next July 1st after you join. Here’s an example to illustrate:
Let’s say you switch to Peoplecare on February 15, 2025:

  • Your initial benefits with Peoplecare will start from your join date (February 15, 2025).
  • These benefits will continue until June 30, 2025.
  • Your first full reset will occur on July 1, 2025.
  • From July 1, 2025 onwards, your benefits will reset annually on July 1st.

So, in this scenario, your first period with Peoplecare would be shorter (about 4.5 months), but you’d still have access to the full annual benefits during this time. After the first July 1st reset, you’ll fall into the regular annual cycle.

  • Plan Your June Appointments: Schedule dental check-ups and any known treatments for May or early June to use any remaining benefits before they expire.
  • Book Early for July: Many people rush to use their new benefits in July. Book your appointments early to secure your preferred times.
  • Spread Major Treatments: If you need extensive dental work, consider starting treatment in June and completing it in July to potentially use two years’ worth of benefits.
  • Review Your Coverage in May: Take time in May to review your current benefits usage and plan for the upcoming reset.
  • Consider End of Financial Year Deals: Some dental practices may offer special deals in June. Check if your preferred dentist has any EOFY promotions.
  • Use Your Health Fund’s Apps: Many funds with July 1st resets offer apps to track your benefits. Set up notifications to remind you of your remaining benefits.
  • Coordinate Family Treatments: If you have family cover, coordinate appointments for all family members to efficiently use shared benefits before and after the reset.
  • Check for Loyalty Bonuses: Some funds increase annual limits for long-term members. Check if you’re eligible for higher limits in the new financial year.
  • Understand Rollover Options: A few funds offer limited rollover of unused extras benefits. Check if your fund offers this and how it applies to dental.
  • Plan for the New Financial Year: Use the July reset as an opportunity to plan your dental care for the entire upcoming year, ensuring you make the most of your new benefits.
Anniversary-Based

We accept all health funds. Your coverage is welcome here, regardless of provider.

As a preferred provider, we can offer higher rebates and potentially lower out-of-pocket costs for eligible treatments.

Updated 19 Oct 2024
Preferred Provider

(GU Health) Corporate Health Insurance

Last Claim: 1 Day Before Anniversary

Reset Date: Policy Anniversary

Hunter Health Insurance

Last Claim: 1 Day Before Anniversary

Reset Date: Policy Anniversary

Queensland Country Health Fund

Last Claim: 1 Day Before Anniversary

Reset Date: Policy Anniversary

How do I find out my policy anniversary date?

Your policy anniversary date is typically listed on your policy document. You can also check it by logging into your health fund’s member portal or contacting their customer service directly.

Do unused dental benefits roll over to the next year?

Generally, unused benefits do not roll over. It’s best to use your dental benefits before your policy anniversary date to avoid losing them.

Can I change my policy anniversary date?

In most cases, the policy anniversary date is set when you join and cannot be changed. For any specific requests or changes, please contact your health fund directly.

What happens if I get dental treatment right before my anniversary date?

Treatments are usually covered based on the date of service. If you receive treatment just before your anniversary date, it will typically be counted towards that year’s benefits, even if the claim is processed after the reset date.

How do anniversary-based resets affect my waiting periods?

Waiting periods are usually calculated from your join date, not your anniversary date. Once you’ve served your waiting periods, they don’t reset annually.

  • Mark Your Calendar: Set a reminder 2-3 months before your policy anniversary date to review your unused benefits and schedule any needed dental work.
  • Plan Major Treatments Strategically: If you need extensive dental work, consider timing it around your reset date to potentially utilise two years’ worth of benefits.
  • Regular Check-ups: Schedule routine check-ups and cleanings well before your anniversary date to address any issues early and plan for potential treatments.
  • Track Your Benefits: Regularly monitor your remaining benefits through your health fund’s online portal or mobile app to ensure you’re making the most of your coverage.
  • Understand Your Coverage: Familiarise yourself with what treatments are covered under your policy and any sub-limits that may apply to specific services.
  • Coordinate with Your Dentist: Inform your dentist about your policy anniversary date. They can help plan treatments to maximise your benefits.
  • Consider Family Needs: If you have family coverage, coordinate dental appointments for all family members to efficiently use shared benefits before the reset date.
  • Use Preferred Providers: Many health funds have agreements with “preferred providers” or “member plus” dentists. Visiting these dentists can often result in higher benefits or lower out-of-pocket costs.

Get the big picture on Australian health insurance trends. In this quick podcast, we break down the latest APRA report. We cover recent trends in hospital treatment cover, the growth in extras cover, and what these changes might mean for you. This overview helps explain why extras resets occur and how they fit into the larger insurance picture.

Listen on

2021 – 2024 Australian Dental Health & Insurance Statistics. The Numbers Behind Your Smile

Did you know that Australians claimed over 2.6 million dental services in just three months of 2024, with health funds paying out nearly $180 million in benefits? Knowing when your benefits reset could save you hundreds of dollars, reduce your out-of-pocket expenses, and help you make the most of your coverage before it resets.

52

of Australians

11

billion

30

1 in 3 people

18

1 in 6 Australians

66.97

for dental treatment

54.10

out of pocket expense

Dental

55.9%

Other (Optical, Physio, Chiro, etc.)

44.9%

258.20

per insured person

Dental benefits account for over half of all general treatment claims. Despite this, members still face significant out-of-pocket expenses for dental services. Understanding when your benefits reset is crucial to maximise your coverage and minimise these costs.

1 Source: Australian Institute of Health and Welfare, “Oral health and dental care in Australia” report, last updated October 2024. Learn More.

2 Source: Quarterly Private Health Insurance Statistics, June 2024. Learn More.

3 Source: APRA June 2024 Membership & Benefits Summary Learn More.