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Not everyone remembers their dental visits. But almost everyone remembers ❤️Brooke.
If you’ve visited our Burpengary clinic in the past year, chances are you’ve met Brooke. She’s the one who makes sure your experience is more than just a dental appointment.
- The one who called you that night to make sure you were okay.
- Who made space in the schedule when you were in pain.
- Who held your child’s hand while they got their first filling.
- Who translated treatment plans into plain English, just for you.
- Who remembered your name, your story — and your dog’s name, too.
🥇 Brooke Lilley, Employee of the Year Nominee
🥇 Brooke Lilley, Employee of the Year Nominee
🥇 Brooke Lilley, Employee of the Year Nominee
🥇 Brooke Lilley, Employee of the Year Nominee
🥇 Brooke Lilley, Employee of the Year Nominee
🏆 Moreton Bay Business Awards 2025
🏆 Moreton Bay Business Awards 2025
🏆 Moreton Bay Business Awards 2025
🏆 Moreton Bay Business Awards 2025
🏆 Moreton Bay Business Awards 2025
Help Us Recognise ❤️ Brooke by Sharing Your Story
We’re excited to nominate Brooke for 🏆Employee of the Year at the 2025 Moreton Bay Business & Innovation Awards. If she’s ever made your visit feel less stressful, more personal, or simply human – we’d love for you to share your experience.
It takes just 2 minutes, but your voice could be the one that helps Brooke win.
🏆 About the Award
The Akyra Award for Employee of the Year recognises people who do more than what’s expected. Those who lead with consistency, support others, and leave a genuine mark on the culture around them. It recognises the kind of contribution that’s hard to measure but easy to feel – and if you’ve met Brooke, you probably know why she was nominated.
Time left to tell ❤️ Brooke’s Story
Nominations Close: Monday 7 July 2025
The official award Website
The “Brooke” Difference
Before Brooke: Efficient clinic operations
With ❤️Brooke: Patients who want to come back, staff who love their jobs, and a culture where excellence feels effortless
What Brooke Means to You
- 🤗 Shares her mobile number to check in after treatment
- 🫶 Calls to make sure everything feels okay — even after hours
- 🏥 Rearranges schedules to make space when you’re in pain
- 💝 Receives thank-you cards, gifts, and visits from grateful patients
- 🧒 Knows how to comfort anxious children — with toys, time, and calm
- 💰 Helps find payment options when cost feels overwhelming
- 📞 Stays in touch after complex procedures to offer real support
What Brooke Delivers
- 📈 80% revenue growth by improving how care is delivered
- ⭐ A 70% rise in 5-star Google reviews (117+ since Oct 2024)
- 👥 Leads 16 support staff and 10 clinicians with clarity and trust
- 🎯 Lifted treatment acceptance through honest, clear conversations
- 📋 Designed scorecards and growth plans tailored to each team member
- 🔄 Built workflows that keep complex treatments running smoothly
- 📱 Led the clinic’s social content — real people, real pride
"Brooke has created something rare in healthcare. Patients who return not because they have to, but because they want to. They bring cards, gifts, and stories because Brooke makes them feel genuinely valued - not just as cases to be treated, but as people to be cared for."
- Sarah Armitage, Operations Manager
5/5
But don’t take our word for it…
See What Others Say About ⭐Brooke
🏆 Highly Recommended
100% of patients gave Brooke and the team 5 stars.
💰 Honest Second Opinions
Patients feel heard, and often leave with better options and lower costs.
🗓️ Emergency Scheduling
Brooke finds space when other practices can’t
Brooke went above and beyond for me today! I needed a 2nd opinion on some dental work and I’m glad I did, if it wasn’t for her fitting me in today, making me feel comfortable after a day of complete stress, I would have been forking out thousands of dollars unnecessarily!
Juanita, patient
I couldn’t recommend these guys enough! Jen, Charlotte and Brooke on the front desk have the most unreal service!
Angus, patient
Brooke was kind, considerate, and compassionate to my needs and allowed me to come in, get it repaired, and sent me on my way the same day!!
Toneischa, patient
⭐ Got a Story Like This? We’d Love to Hear It
If Brooke has made your visit special in any way, would you mind sharing that experience?
